30 Day Returns Policy
When you purchase a SunShader, you can have the peace-of-mind that you are covered by our 30 day Returns Guarantee, and you can return it to us for a full refund should you need to.
How to Return Your Order:
1. The easiest way for you to return the merchandise is to get a pre-paid label by contacting us. We will gladly send it to you right away.
2. Make sure the items are in the state you received them, and place them into a shipping box with adequate protection (bubble-wrap or otherwise).
3. Attach the label to the package. Be sure to cover any old labels with the new one, or just peel them off. A black marker can also be used to cover any existing bar codes.
4. You may drop off your return at any authorized UPS shipping location, but please do not drop your return off at a drop box. Find the UPS Service Center nearest to you here.
5. It may take 4-5 business days for your return to reach us. Once it is received and inspected (usually within 72 hours of receipt) your refund will be processed and automatically applied to your credit card or original method of payment within 7 days.
Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.